Chapter 480-15. Household goods carriers.  


Section 480-15-010. Purpose and application.
Section 480-15-020. Definitions.
Section 480-15-025. Commission proceedings.
Section 480-15-035. Exemptions from rules.
Section 480-15-055. Payment to the commission.
Section 480-15-065. Address or telephone change.
Section 480-15-145. Enforcement.
Section 480-15-180. Carrier operations that require a household goods permit.
Section 480-15-181. Operations that do not require a household goods permit.
Section 480-15-185. Types of household goods permits.
Section 480-15-186. Application required for new authority to operate as a household goods carrier.
Section 480-15-187. Transfer of an existing permit.
Section 480-15-190. Service territory.
Section 480-15-230. Application fees.
Section 480-15-302. Provisional authority.
Section 480-15-305. Permanent authority.
Section 480-15-340. Commenting on an application for permanent authority.
Section 480-15-350. Setting an application for hearing.
Section 480-15-360. Retaining copies of the permit.
Section 480-15-370. Lost or destroyed permit.
Section 480-15-380. Allowing others to use permit authority.
Section 480-15-390. Permit names or trade names.
Section 480-15-400. Changing the name on a permit.
Section 480-15-410. Voluntary suspension of a permit.
Section 480-15-420. Voluntary cancellation of a permit.
Section 480-15-430. Involuntary suspension of a permit.
Section 480-15-450. Involuntary cancellation of a permit.
Section 480-15-480. Annual reports and regulatory fees.
Section 480-15-490. Tariff and rates, general.
Section 480-15-500. Tariff maintenance and fees.
Section 480-15-510. Changing commission-published tariffs.
Section 480-15-520. Individual carrier tariffs.
Section 480-15-530. Public liability and property damage insurance.
Section 480-15-550. Cargo insurance.
Section 480-15-555. Criminal background checks for prospective employees.
Section 480-15-560. Equipment safety requirements.
Section 480-15-570. Driver safety requirements.
Section 480-15-590. Leasing vehicles.
Section 480-15-610. Advertising.
Section 480-15-620. Information household goods carriers must provide to customers.
Section 480-15-630. Estimates.
Section 480-15-660. Supplemental estimates.
Section 480-15-710. Bill of lading.
Section 480-15-750. Weight.
Section 480-15-800. Customer complaints and claims.
Section 480-15-810. Resolving customer complaints or claims.
Section 480-15-830. Complaint and claim records retention.
Section 480-15-890. Commission-referred complaints.
Section 480-15-900. Requirements for interstate operations.
Section 480-15-999. Adoption by reference.