Section 480-120-011. Application of rules.

Section 480-120-015. Exemptions from rules in chapter 480-120 WAC.

Section 480-120-016. Additional requirements.

Section 480-120-017. Severability.

Section 480-120-019. Telecommunications performance requirements—Enforcement.

Section 480-120-021. Definitions.

Section 480-120-026. Tariffs.

Section 480-120-028. Registration.

Section 480-120-034. Classification of local exchange companies as Class A or Class B.

Section 480-120-061. Refusing service.

Section 480-120-071. Extension of service.

Section 480-120-083. Cessation of telecommunications services.

Section 480-120-102. Service offered.

Section 480-120-103. Application for service.

Section 480-120-104. Information to consumers.

Section 480-120-122. Establishing credit—Residential services.

Section 480-120-123. Establishing credit—Business services.

Section 480-120-128. Deposit administration.

Section 480-120-133. Response time for calls to business office or repair center during regular business hours.

Section 480-120-146. Changing service providers from one local exchange company to another.

Section 480-120-147. Changes in local exchange and intrastate toll services.

Section 480-120-161. Form of bills.

Section 480-120-162. Cash and urgent payments.

Section 480-120-163. Refunding an overcharge.

Section 480-120-164. Pro rata credits.

Section 480-120-165. Customer complaints.

Section 480-120-166. Commission-referred complaints.

Section 480-120-167. Company responsibility.

Section 480-120-171. Discontinuing service—Customer requested.

Section 480-120-172. Discontinuing service—Company initiated.

Section 480-120-173. Restoring service after discontinuation.

Section 480-120-174. Payment arrangements.

Section 480-120-193. Posting of tariffs for public inspection and review.

Section 480-120-194. Publication of proposed tariff changes to increase charges or restrict access to services.

Section 480-120-195. Notice of tariff changes other than increases in recurring charges and restrictions in access to services.

Section 480-120-197. Adjudicative proceedings where public testimony will be taken.

Section 480-120-198. Notice verification and assistance.

Section 480-120-199. Other customer notice.

Section 480-120-202. Customer proprietary network information.

Section 480-120-217. Using privacy listings for telephone solicitation.

Section 480-120-251. Directory listings.

Section 480-120-253. Automatic dialing-announcing device (ADAD).

Section 480-120-254. Telephone solicitation.

Section 480-120-255. Information delivery services.

Section 480-120-256. Caller identification service.

Section 480-120-257. Emergency services.

Section 480-120-258. Collocation.

Section 480-120-259. Washington telephone assistance program.

Section 480-120-261. Operator services.

Section 480-120-262. Operator service providers (OSPs).

Section 480-120-263. Pay phone service providers (PSPs).

Section 480-120-264. Prepaid calling services.

Section 480-120-265. Local calling areas.

Section 480-120-266. Information about telecommunications services provided pursuant to competitive classification.

Section 480-120-339. Streamlined filing requirements for Class B telecommunications company rate increases.

Section 480-120-349. Retaining and preserving records and reports.

Section 480-120-352. Washington Exchange Carrier Association (WECA).

Section 480-120-359. Accounting for telecommunications companies not classified as competitive.

Section 480-120-379. Transfers of property.

Section 480-120-382. Annual report for competitively classified telecommunications companies.

Section 480-120-385. Annual report for telecommunications companies not classified as competitive.

Section 480-120-401. Network performance standards.

Section 480-120-402. Safety.

Section 480-120-411. Network maintenance.

Section 480-120-412. Major outages.

Section 480-120-414. Emergency operation.

Section 480-120-436. Responsibility for drop facilities and support structure.

Section 480-120-437. Responsibility for maintenance and repair of facilities and support structures.

Section 480-120-438. Trouble report standard.

Section 480-120-439. Service quality performance reports.

Section 480-120-445. Damage reporting requirements.

Section 480-120-450. Enhanced 9-1-1 (E911) obligations of local exchange companies.

Section 480-120-451. Local exchange carrier contact number for use by public safety answering points (PSAPs).

Section 480-120-452. Reverse search by enhanced 9-1-1 (E911) public safety answering point (PSAP) of ALI/DMS data base—When permitted.

Section 480-120-999. Adoption by reference.