Section 388-829-0065. What content must be included in the agency orientation for LTCWs who begin working for a new agency?

The purpose of this training is to orient the staff to the agency. Some topics of agency orientation may be covered in LTCW orientation but due to individual support needs, must be trained outside of LTCW orientation.

Agency orientation must include but is not limited to:

(1) The setting and the agency mission;

(2) The characteristics and special needs of the population served;

(3) Fire and life safety, including:

(a) Emergency communication (including phone system if one exists);

(b) Evacuation planning (including fire alarms and fire extinguishers);

(c) Ways to handle individuals' injuries, falls and other accidents; and

(d) Potential risks to individuals or staff (for instance, aggressive individual behaviors and how to handle them);

(4) The location of policies and procedures;

(5) Communication skills and information, including:

(a) Methods for supporting effective communication among the individual/guardian/family, staff, and DDA staff;

(b) Use of verbal and nonverbal communication; and

(c) Review of written communications and/or documentation required for the job, including the individual's IISP;

(6) Expectations about communication with other home staff;

(7) Whom to contact about problems and concerns;

(8) Rules for working in someone's home as opposed to agency facility; and

(9) Respect for individual's property including their food, home, water, electricity or anything paid for out of the individual's account.

[Statutory Authority: RCW 71A.12.030, 71A.12.120, and chapter 74.39A RCW. WSR 15-20-045, § 388-829-0065, filed 9/29/15, effective 1/1/16.]

RCW 71A.12.030, 71A.12.120, and chapter 74.39A RCW. WSR 15-20-045, § 388-829-0065, filed 9/29/15, effective 1/1/16.