Section 388-829-0055. What content must be included in LTCW orientation?  


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  • For those individuals working in a CRSB:
    (1) LTCW orientation must be taught by an approved trainer and follow the DDA approved two hour orientation curriculum which includes the following topics:
    (a) The care setting and the agency mission;
    (b) The characteristics and special needs of the population served;
    (c) Fire and life safety, including:
    (i) Emergency communication (including phone system if one exists);
    (ii) Evacuation planning (including fire alarms and fire extinguishers);
    (iii) Ways to handle individual injuries, falls or other accidents; and
    (iv) Potential risks to individuals or staff (for instance, aggressive individual behaviors and how to handle them).
    (d) The location of home policies and procedures.
    (e) Communication skills and information, including:
    (i) Methods for supporting effective communication among the individual/guardian/family, staff, and DDA staff;
    (ii) Use of verbal and nonverbal communication; and
    (iii) Review of written communication and/or documentation required for the job, including the individual's ISP.
    (f) Expectations about communication with other direct support staff;
    (g) Whom to contact about problems and concerns.
    (h) Proper body mechanics;
    (i) What staff should do if they are ill;
    (j) Individual rights, including:
    (i) The individual's right to confidentiality of information about the individual;
    (ii) The individual's right to participate in making decisions about the individual's care, and to refuse care;
    (iii) Staff's duty to protect and promote the rights of each individual, and assist the individual to exercise his or her rights;
    (iv) How and to whom staff should report any concerns they may have about an individual's decision concerning the individual's care;
    (v) Staff's duty to report any suspected abuse, abandonment, neglect, or exploitation of an individual;
    (vi) Advocates that are available to help individuals (LTC ombudsmen, organizations);
    (vii) Complaint lines, hot lines, and individual grievance procedures; and
    (viii) Working in an individual's home compared to working in agency facility or adult family home.
    (2) LTCW orientation is the first part of the five hour certificate.
    [Statutory Authority: RCW 71A.12.030, 71A.12.120, and chapter 74.39A RCW. WSR 15-20-045, § 388-829-0055, filed 9/29/15, effective 1/1/16.]
RCW 71A.12.030, 71A.12.120, and chapter 74.39A RCW. WSR 15-20-045, § 388-829-0055, filed 9/29/15, effective 1/1/16.