Washington Administrative Code (Last Updated: November 23, 2016) |
Title 388. Social and Health Services, Department of |
Chapter 388-829. Community residential service business training requirements. |
Section 388-829-0055. What content must be included in LTCW orientation?
Latest version.
- For those individuals working in a CRSB:(1) LTCW orientation must be taught by an approved trainer and follow the DDA approved two hour orientation curriculum which includes the following topics:(a) The care setting and the agency mission;(b) The characteristics and special needs of the population served;(c) Fire and life safety, including:(i) Emergency communication (including phone system if one exists);(ii) Evacuation planning (including fire alarms and fire extinguishers);(iii) Ways to handle individual injuries, falls or other accidents; and(iv) Potential risks to individuals or staff (for instance, aggressive individual behaviors and how to handle them).(d) The location of home policies and procedures.(e) Communication skills and information, including:(i) Methods for supporting effective communication among the individual/guardian/family, staff, and DDA staff;(ii) Use of verbal and nonverbal communication; and(iii) Review of written communication and/or documentation required for the job, including the individual's ISP.(f) Expectations about communication with other direct support staff;(g) Whom to contact about problems and concerns.(h) Proper body mechanics;(i) What staff should do if they are ill;(j) Individual rights, including:(i) The individual's right to confidentiality of information about the individual;(ii) The individual's right to participate in making decisions about the individual's care, and to refuse care;(iii) Staff's duty to protect and promote the rights of each individual, and assist the individual to exercise his or her rights;(iv) How and to whom staff should report any concerns they may have about an individual's decision concerning the individual's care;(v) Staff's duty to report any suspected abuse, abandonment, neglect, or exploitation of an individual;(vi) Advocates that are available to help individuals (LTC ombudsmen, organizations);(vii) Complaint lines, hot lines, and individual grievance procedures; and(viii) Working in an individual's home compared to working in agency facility or adult family home.(2) LTCW orientation is the first part of the five hour certificate.[Statutory Authority: RCW 71A.12.030, 71A.12.120, and chapter 74.39A RCW. WSR 15-20-045, § 388-829-0055, filed 9/29/15, effective 1/1/16.]
RCW 71A.12.030, 71A.12.120, and chapter 74.39A RCW. WSR 15-20-045, § 388-829-0055, filed 9/29/15, effective 1/1/16.