Section 388-112-0142. What are the competencies and learning objectives for the long-term care worker mental health specialty training?  


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  • The mental health specialty competencies describe the behavior and skills a caregiver or long-term care worker should exhibit when working with residents. Learning objectives are associated with each competency.
    (1) Regarding the competency on understanding major mental illnesses, draw upon a basic understanding of mental illness and demonstrate awareness of the unique needs of residents with mental illness:
    (a) Define and describe main symptoms of depression, bipolar schizophrenia, and anxiety disorder, and list treatment options for each;
    (b) Describe causes of mental illness;
    (c) Describe the progression of mental illness;
    (d) Identify common myths and misinformation about mental illness; and
    (e) Define stigma and identify how stigma can impact caregiving.
    (2) Regarding the competency on resident background, experiences and beliefs, provide culturally compassionate and individualized care by utilizing a basic understanding of the resident's history, experience, and cultural beliefs:
    (a) Demonstrate a method for gathering cultural, lifestyle, and personal value information from a resident;
    (b) Identify why obtaining cultural information from a resident is important;
    (c) Describe the importance of being sensitive to cultural differences when providing care;
    (d) Differentiate how cultural beliefs and symptoms may be misinterpreted as mental illness; and
    (e) Identify how the long-term care worker's culture might affect caregiving.
    (3) Regarding the competency on communication and mental illness, communicate respectfully and appropriately with residents with a mental illness:
    (a) Identify what is considered respectful and disrespectful communication when interacting with a resident with a mental illness;
    (b) Identify what is judgmental communication toward a resident with a mental illness and ways to ensure communication is nonjudgmental;
    (c) Identify examples of verbal and nonverbal communication and describe how each impacts communication; and
    (d) Describe how to effectively initiate and conduct a respectful conversation with a resident who has a mental illness.
    (4) Regarding the competency on creative approaches to challenging behaviors, use a problem-solving approach when dealing with challenging behaviors:
    (a) Define and differentiate between inappropriate learned behaviors and symptoms of a mental illness;
    (b) Identify possible common causes of challenging behaviors in a resident with a mental illness;
    (c) Differentiate how challenging behaviors may be misinterpreted as mental illness; and
    (d) Describe intervention strategies that can be used to reduce or prevent challenging behaviors.
    (5) Regarding the competency on responding to decompensation and relapse, respond appropriately when a resident is decompensating to help prevent a relapse:
    (a) Define the terms baseline, decompensation, and relapse;
    (b) Identify common causes and symptoms of decompensation and relapse;
    (c) Describe the term "relapse plan" and review an example of a relapse plan; and
    (d) Identify how a long-term care worker can support and use the relapse plan.
    (6) Regarding the competency on responding to hallucinations and delusions, respond appropriately to a resident experiencing hallucinations or delusions:
    (a) Define the terms hallucination and delusion;
    (b) Identify common triggers (including stress) of delusions and hallucinations;
    (c) Identify and describe appropriate intervention strategies for a resident experiencing a hallucination or delusion; and
    (d) Describe how to accurately document a resident's behavioral symptoms, interventions, and outcomes.
    (7) Regarding the competency on crisis intervention and dealing with aggression, intervene early when dealing with aggressive behavior to increase emotional stability and ensure safety:
    (a) Define the term aggression;
    (b) Identify the difference between aggressive behaviors and aggressive feelings;
    (c) List deescalation "do's" and "don'ts" as they relate to working with a resident expressing aggressive behavior;
    (d) Describe appropriate deescalation techniques when working with a resident expressing aggressive behavior; and
    (e) Differentiate between nonimmediate and immediate danger and at what point additional assistance may be needed.
    (8) Regarding the competency on suicide prevention, respond appropriately to a resident at risk of suicide:
    (a) Identify and list signs a resident is possibly suicidal;
    (b) Describe how to respond appropriately to a resident experiencing suicidal thoughts, including:
    (i) How, where, and when to refer a resident who is experiencing suicidal thoughts and/or planning; and
    (ii) Methods to keep a suicidal resident safe and ensure the safety for others.
    (c) Describe strategies to help cope with a resident's suicide.
    [Statutory Authority: RCW 74.08.090, 74.09.520. WSR 13-02-023, § 388-112-0142, filed 12/20/12, effective 1/20/13.]
RCW 74.08.090, 74.09.520. WSR 13-02-023, § 388-112-0142, filed 12/20/12, effective 1/20/13.