Section 246-335-115. Quality improvement.

Latest version.

Every in-home services licensee must maintain a quality improvement program to assure the quality of care and services provided throughout its service area or within a hospice care center thatincludes, at a minimum:

(1) A complaint process that includes a procedure for the receipt, investigation, and disposition of complaints regarding services provided under RCW 70.127.120(2);

(2) A method to identify, monitor, evaluate, and correct problems identified by patients or clients, families, personnel, contractors, or volunteers; and

(3) A system to assess patient or client satisfaction.

[Statutory Authority: Chapter 70.127 RCW. WSR 02-18-026, § 246-335-115, filed 8/23/02, effective 10/1/02.]

Chapter 70.127 RCW. WSR 02-18-026, § 246-335-115, filed 8/23/02, effective 10/1/02.

                    
                        var val = document.getElementById('citecontent').innerHTML;
                        art.dialog.defaults.title = window.location.href;
                        art.dialog.data('cite', val);
                        art.dialog.data('homeDemoPath', '/Scripts/plus/artDialog/');
                        art.dialog.open('/Scripts/plus/artDialog/citeiframe.html');